FAQs

Original art

Do you accept commissions?

Yes, I do accept commission work. More details are available on my commission page.

Do you have original work for sale?

You will find all of my available work in my online shop here.

When I buy a painting from you, will it come ready to hang?

For South African collectors, paintings on stretched canvas will be delivered flat and wired, ready to hang.

For international delivery, original paintings on canvas up to 30 x 30 cms come stretched, wired and ready to hang. Larger pieces are shipped rolled in a tube and will need to be taken to a framer for re-stretching.

Original paintings on paper will need to be framed unless otherwise specified.

Do you offer wholesale prices for corporate art consultants and interior designers?

Yes I do. Please contact me to chat about your requirements.

Can I visit your studio?

By appointment, yes, I would be happy to show you my studio and chat with you about my work.  More information is available on my studio visit page.

Payment

How can I pay, is it secure?

Card payments are processed by Woocommerce and Yoco secure payment processor. You may also pay by EFT/bank transfer.

International collectors who would prefer to pay via PayPal can contact me to arrange this.

Do you offer instalment payment plans?

Yes, I would be delighted to arrange a payment plan to suit you.  Please contact me to set it up.

Shipping

Do you ship to my country?

Yes, I ship internationally.

How do you ship your paintings?

For South African delivery, all stretched canvases are carefully packed in custom-made cardboard boxes with layers of bubble wrap.

Larger paintings on paper are rolled and shipped in strong cardboard tubes.

Smaller paintings on paper (A3 or smaller) are shipped flat in a cardboard lined envelope.

For international delivery, smaller paintings on canvas are carefully packed in custom-made cardboard boxes with layers of bubble wrap.

Larger paintings on canvas and paper are rolled and shipped in strong cardboard tubes.

Smaller paintings on paper (A3 or smaller) are shipped flat in a cardboard lined envelope.

How much does shipping cost?

Shipping within South Africa is free.

For international shipping, please enter your shipping address in the shopping cart to see what the shipping cost will be.

I have placed my order, when should I expect my artwork?

Once you place your order it will be processed and shipped within 3-5 business days. Once shipped, you will receive an email with your tracking details.

Delivery takes 2-3 business days within South Africa via courier.

Delivery usually takes around 14-21 business days to the rest of the world, tracked shipping with the South African Post Office. (Please note that because of COVID-19 restrictions, there are shipping delays during lockdowns).

All shipments require a signature on delivery.

Returns

What happens if my piece is lost or damaged?

If your piece is lost or damaged, I offer a replacement or full refund. The painting or print must be returned in its original packaging.

What if I change my mind?

If you are unhappy with your piece or just change your mind, I offer a full refund (less shipping cost) up to 14 days after receipt – the customer pays return shipping.